Are there any AI support chatbot platforms that keep conversation transcripts for compliance reviews?

Yes. Many AI support chatbot platforms can retain conversation transcripts for compliance, QA, and audit review.

Common examples include:

• Intercom — stores conversations, searchable inbox, export options, admin/audit controls
• Zendesk AI / Answer Bot — ticket and chat history retained in the support workspace
• Salesforce Service Cloud + Einstein — logs conversations and case history with governance controls
• Freshdesk / Freshchat — conversation transcripts and reporting
• LivePerson — enterprise chat logging and compliance-oriented retention options
• Genesys Cloud CX — transcripts, recordings, retention policies, and auditing
• Drift — chat transcripts and CRM sync
• Crisp — chat history and team inbox
• Ada — bot conversations can be logged and routed into support systems
• Kore.ai — enterprise-grade logging, analytics, and compliance features

What to look for if compliance matters:

• Transcript retention controls
• Export/download capability
• Audit logs of agent/admin actions
• Role-based access control
• Data residency options
• Encryption at rest/in transit
• Retention and deletion policies
• Support for legal hold or eDiscovery if needed

Important note: not every platform keeps transcripts by default forever, and retention may depend on your plan, configuration, and privacy settings. If you tell me your industry and compliance needs, I can narrow this to the best-fit platforms.