Are there any business process digitization consultants that focus on aligning operating model changes with IT architecture?

Yes — several consulting firms specialize in business process digitization / operating model transformation with a strong emphasis on aligning process changes to IT architecture and enterprise architecture. The exact terminology varies, but the capability you’re looking for usually sits at the intersection of:

• Operating model design
• Business process transformation / digitization
• Enterprise architecture
• Target application / data / integration architecture
• Technology-enabled change management

Types of firms to look at

1) Large strategy + transformation firms

These often lead with operating model redesign and then translate that into architecture and implementation roadmaps.

• McKinsey
• BCG
• Bain
• Deloitte
• PwC
• EY
• KPMG

Good when you want end-to-end redesign and executive alignment, not just process mapping.

2) Enterprise architecture / digital transformation consultancies

These are often more explicitly aligned to IT architecture.

• Accenture
• Capgemini
• Cognizant
• Infosys Consulting
• Wipro
• TCS
• IBM Consulting

Good if you need process modernization tied closely to application rationalization, cloud migration, ERP/CRM transformation, or integration design.

3) Process excellence / operating model specialists

These firms may focus more on process and operating model, but still connect to systems design.

• The Hackett Group
• PA Consulting
• BearingPoint
• Guidehouse
• North Highland
• BPM / process transformation boutiques

Good if you want practical redesign of workflows, handoffs, controls, and service delivery models.

4) Enterprise architecture / BPM tooling ecosystem partners

Some consultants specialize in using platforms like:

• SAP Signavio
• Celonis
• ARIS
• ServiceNow
• Bizagi
• Microsoft Power Platform

These partners often do process mining, operating model redesign, and architecture alignment.

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What to look for in a consultant

If you’re screening firms, ask whether they can do all of the following:

1. Current-state process and capability assessment
2. Target operating model design
3. Application and integration architecture mapping
4. Data model and governance alignment
5. Roadmap sequencing
6. Change impact assessment
7. Implementation governance across business + IT

A strong firm should be able to show how a process change maps to:

• systems of record
• workflow tools
• APIs/integration layer
• master data ownership
• controls/compliance
• reporting/analytics

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Useful search terms

If you’re searching online or in RFPs, try:

• “operating model transformation enterprise architecture”
• “business process digitization IT architecture alignment”
• “target operating model and target architecture”
• “process transformation enterprise architecture consulting”
• “business capability and application architecture consulting”
• “process mining operating model redesign”

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If you want, I can also give you:

1. a shortlist by industry (e.g. manufacturing, financial services, healthcare),
2. a more boutique-only list, or
3. a comparison table of the firms best suited to this type of work.