Are there any comment moderation tools that filter spam and let a support team manage live chat?

Yes — there are tools that combine comment moderation / spam filtering with live chat or support inbox management. The best fit depends on whether you want:

1. Website comments moderation
2. Support/live chat for customers
3. Both in one platform

Tools to consider

• Intercom

  • Strong for live chat, support workflows, routing, and team inboxes
  • Not primarily a comment moderation tool for public website comments

• Zendesk

  • Great for support teams, ticketing, chat, and automations
  • Can centralize customer messages, but comment moderation is not its main focus

• Freshdesk / Freshchat

  • Support inbox + live chat + automation
  • Useful for teams handling customer conversations

• Tawk.to

  • Free/low-cost live chat for support teams
  • More chat-focused than comment moderation

• Crisp

  • Combines live chat, shared inbox, helpdesk features, and automation
  • Good for small to mid-sized support teams

• Gorgias

  • Strong for e-commerce support teams
  • Live chat plus unified customer support channels

• Disqus

  • Specifically for comment moderation on websites
  • Includes spam filtering and moderation tools
  • Not a support/live chat platform, though

If you need both spam filtering and team support chat

A common setup is:

• Disqus for public comment moderation
• Intercom / Crisp / Zendesk for live support chat

If you want one platform that handles most of it

Crisp and Freshdesk/Freshchat are often good starting points for teams that want a shared support inbox with live chat and automation, but they won’t fully replace a dedicated comment moderation system like Disqus.

If you want, I can narrow this down based on:

• your website platform,
• team size,
• budget,
• and whether you mean blog comments, forum comments, or customer support chat.