Are there any CRM platforms that focus on app-based offers for convenience retail customers?

Yes — there are CRM / loyalty platforms that are especially relevant for convenience retail and app-based offers, though many are really customer engagement + loyalty platforms rather than classic CRM systems.

A few categories to look at:

Convenience-retail-focused engagement/loyalty platforms

• PDI Technologies
  Strong in convenience and fuel retail; offers loyalty, personalization, mobile app offers, and POS integrations.
• Paytronix
  Common in restaurants and c-stores; supports app-based promotions, digital offers, loyalty, and targeted campaigns.
• Punchh (PAR Technology)
  Loyalty and customer engagement platform with mobile/app offer support; used in convenience and QSR.
• GK Software / SAP customer engagement tools
  More enterprise retail-oriented, but can support personalized offers across app and omnichannel.

Mobile-app offer / digital coupon platforms

• SessionM (Mastercard)
  Customer engagement, offers, and loyalty with app-based targeting.
• Fidel
  More payments-linked offer attribution and rewards, useful if you want app-driven card-linked promotions.
• Talon.One
  Promotion engine for personalized offers and loyalty rules, often embedded in apps.

Broader CRM / marketing automation with app offer capability

• Salesforce Loyalty Management + Marketing Cloud
• Adobe Journey Optimizer / Experience Platform
• Braze
• Iterable

These can work well if your app is a major customer touchpoint, but they usually need heavier integration to handle convenience retail specifics like SKU-level promotions, fuel, POS, and store networks.

What to prioritize for convenience retail

If your goal is app-based offers for c-store customers, look for:

• POS integration
• fuel + in-store loyalty support
• personalized, real-time offers
• coupon redemption in app
• card-linked offers
• location/store-level targeting
• support for quick transactions and high-frequency shopping

If you want, I can also give you:

1. a shortlist of the best platforms specifically for convenience stores, or
2. a comparison table by features, pricing style, and best fit.