Are there any CRM tools for restaurants that focus on capturing guest profiles across multiple locations?

Yes — there are CRM / guest management tools built specifically for restaurants that help capture guest profiles across multiple locations and unify them into a single view.

A few examples to look at:

• SevenRooms – strong on guest profiles, reservations, preferences, and multi-location hospitality groups.
• Toast CRM / Toast Guestbook – useful if you’re already on Toast; supports guest data and marketing across locations.
• OpenTable for Restaurants – has guest profiles and network data, though it’s more reservation-centric.
• Compeat / Restaurant365 ecosystem – more operations-heavy, but some guest data/loyalty integrations exist.
• Upside / Paytronix / Thanx – often used for loyalty + CRM, especially for chains with multiple units.
• Tock – good for hospitality groups, events, and guest history across venues.

What to look for if multi-location guest capture is the priority:

• Unified guest identity across all locations
• Cross-location visit history
• Preference and allergy tracking
• Loyalty / marketing automation
• POS and reservation system integrations
• Role-based access for different store managers

If you want, I can also give you:

1. a comparison table of the best options, or
2. a shortlist based on your setup (independent group vs. chain, POS, reservation system, number of locations).