Prompt
Are there any curbside pickup software options that focus on pickup and curbside orders for restaurant chains?
Latest observation
Yes — there are several curbside/pickup-focused software options that are commonly used by restaurant chains, especially for managing drive-up, curbside, and off-premise orders.
Here are some categories and examples:
Pickup / curbside order management platforms
These are built specifically to coordinate guest arrival, parking spots, staff handoff, and order readiness.
- Qless – Queue and appointment-style arrival management; used in some retail and restaurant pickup flows.
- Waitwhile – Strong for waitlists, curbside pickup, and guest check-in/notifications.
- Arryved? Not specifically curbside-focused; more POS/ops. Mentioning only because some restaurants adapt POS add-ons for pickup workflows.
- SpotOn Order & Wait – Offers pickup and guest notification tools as part of a broader restaurant platform.
- Fraxion / curbside-specific add-ons – Some smaller vendors offer curbside workflows, but availability varies by market.
Restaurant order-ahead / pickup platforms
These support pickup heavily, often alongside delivery, loyalty, and online ordering.
- Olo – Very common in restaurant chains; supports pickup, curbside, delivery, and in-store ordering workflows.
- Crunchtime / Maitre’D / etc. – More operations-oriented, sometimes integrated with pickup systems rather than directly focused on curbside.
- ChowNow – Online ordering with pickup; less curbside-specialized but useful for chains.
- Toast – Pickup ordering, guest texting, and operational support; widely used in multi-location restaurants.
- Lunchbox – Strong in enterprise restaurant ordering, pickup, loyalty, and branded mobile/web ordering.
- Keenon / other kiosk ecosystems – Usually not curbside-first, but can integrate into pickup operations.
Enterprise chain solutions with curbside support
If you mean multi-unit restaurant brands, these are often the most relevant:
- Olo
- Lunchbox
- Toast Enterprise
- NCR Aloha / NCR Voyix solutions
- Qu
- PAR Brink / Brink POS ecosystem
- Square for Restaurants (more SMB/mid-market than enterprise, but pickup capable)
What to look for in a curbside-first solution
For restaurant chains, the key features usually are:
- arrival notifications / geofencing
- parking spot assignment or stall check-in
- order status sync with POS/KDS
- texting or push notifications
- multi-location controls
- branded mobile/web ordering
- analytics on pickup wait times and labor
- loyalty/customer profile integration
- drive-thru + curbside support in one system
If you want, I can also give you:
- a shortlist of the best curbside/pickup vendors for enterprise restaurant chains, or
- a comparison table by features like geofencing, POS integration, and white-label ordering.
Observation history
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