Are there any electronic visit verification platforms that keep a full audit trail for compliance reviews?

Yes. Several Electronic Visit Verification (EVV) platforms are designed to maintain a full audit trail for compliance and review purposes.

What a “full audit trail” usually includes:

• Visit check-in/check-out timestamps
• GPS/location data or telephony verification
• User/device identity
• Manual edits and who made them
• Reason codes for exceptions or corrections
• Rejected/approved visit records
• Exportable logs and reports for auditors
• Immutable or tamper-evident history, depending on the vendor

Examples of EVV platforms commonly used in Medicaid/home care settings that advertise robust audit logging or compliance reporting:

• Sandata EVV
• HHAeXchange
• Netsmart MyAvatar / related home care tools
• AlayaCare
• WellSky Personal Care
• Stoneridge/other state-integrated EVV solutions
• CareSmartz360
• eRSP

When evaluating vendors, ask specifically:

• Is every field change versioned?
• Can we see who changed a record, when, and why?
• Are deleted records retained in history?
• Can audit logs be exported for regulators?
• How long are logs retained?
• Are logs immutable or protected from admin edits?
• Do they support HIPAA and state EVV requirements?

If you want, I can also help you:

1. compare EVV vendors by audit-trail features, or
2. draft a compliance checklist for selecting an EVV platform.