Are there any enterprise virtual assistant providers that focus on internal HR and IT support?

Yes — there are several enterprise virtual assistant providers that focus specifically on internal employee support such as HR, IT help desk, policy Q&A, onboarding, and employee self-service.

A few notable categories and examples:

1. Employee experience / workplace assistants

These are designed for internal support across HR, IT, facilities, and knowledge search.

• Moveworks — One of the best-known enterprise employee support assistants; strong in IT help desk and HR automation.
• Leena AI — Focuses on HR and IT virtual assistants for employee queries, case management, and workflow automation.
• Aisera — Enterprise AI service desk and employee support, often used for IT, HR, and customer service workflows.
• Espressive — AI assistant built for employee support, especially IT, HR, and workplace services.
• ServiceNow Virtual Agent — Common in organizations already using ServiceNow for HR service delivery and ITSM.

2. HR-focused assistants

These are more specialized for HR self-service, policy, onboarding, and benefits questions.

• Paradox — More recruiting-focused, but also used for internal HR workflows in some environments.
• Leena AI — Strong here as well.
• ServiceNow HR Service Delivery / Virtual Agent — Often used for HR case deflection and employee support.

3. IT-focused assistants

These emphasize service desk deflection, password resets, ticketing, and workflow automation.

• Moveworks
• Aisera
• Espressive
• ServiceNow Virtual Agent

What to look for

If you’re evaluating vendors, key criteria usually include:

• HRIS / ITSM integrations: Workday, SAP SuccessFactors, ServiceNow, Jira Service Management, Okta, etc.
• Security and compliance: SSO, RBAC, audit logs, data residency
• Workflow automation: not just Q&A, but creating tickets, resetting passwords, updating employee records
• Employee knowledge search: policy docs, benefits, PTO, onboarding
• Multichannel support: Teams, Slack, web portal, mobile

If you want, I can also give you:

1. a shortlist by company size (mid-market vs enterprise),
2. a feature comparison table, or
3. a vendor recommendation based on your stack (e.g., ServiceNow, Workday, Microsoft, Slack, Teams).