Are there any invoicing software that handle chargebacks and refund workflows for a services marketplace?

Yes — but with an important caveat: most invoicing tools handle invoicing and refunds well, while “chargeback workflows” are usually handled by the payment processor or marketplace platform, not the invoicing app itself.

For a services marketplace, you typically need three pieces:

1. Invoicing / billing
   Create invoices, credit notes, partial refunds, taxes, and payouts.

2. Marketplace payment handling
   Split payments between platform and providers, manage escrow/holds, and support connected accounts.

3. Chargeback/dispute management
   Receive dispute alerts, submit evidence, track case status, and reverse payouts if needed.

Software that can help

1. Stripe Billing + Stripe Connect

Best fit if you want a programmable marketplace setup.

• Supports invoices, subscriptions, one-off charges
• Refunds and partial refunds
• Chargeback/dispute handling
• Marketplace-style payouts via Stripe Connect
• Can automate many refund and dispute workflows with webhooks

Good for: SaaS-like service marketplaces, platforms with developers
Limitation: You’ll likely need custom logic for refund policies and provider settlement reversals

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2. Adyen for Platforms

Strong enterprise marketplace and payments setup.

• Marketplace split payments
• Refunds, chargebacks, risk tools
• Dispute workflows
• Better for larger/global platforms

Good for: Larger marketplaces with complex payments
Limitation: More enterprise-oriented; invoicing may not be as simple as dedicated invoicing tools

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3. PayPal Commerce Platform

Can work for smaller marketplaces.

• Refunds and dispute handling
• Marketplace/partner payouts
• Familiar to many users

Good for: Smaller or consumer-facing marketplaces
Limitation: Less flexible than Stripe for advanced workflow automation

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4. Chargebee / Recurly / Zoho Billing

These are billing/invoicing tools first, but they integrate with payment processors.

• Invoicing, credit notes, dunning
• Refunds
• Some dispute/chargeback visibility via integrations
• Good accounting and tax support

Good for: Recurring service billing or subscription marketplaces
Limitation: Not full marketplace chargeback management by themselves

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5. QuickBooks / Xero + payment integrations

Useful for accounting and invoicing, but not chargeback workflow management.

• Invoices and credit memos
• Refund tracking
• Accounting reconciliation

Good for: Back-office bookkeeping
Limitation: Not ideal as the primary system for marketplace chargeback handling

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What to look for specifically

If your marketplace needs to handle chargebacks and refunds cleanly, look for:

• Partial refunds
• Credit notes / refund invoices
• Dispute webhooks or notifications
• Marketplace payouts / connected accounts
• Automated reversal of provider earnings
• Evidence submission workflow
• Audit trail
• Tax-aware refund handling
• Escrow or delayed settlement

Practical recommendation

If you’re building a services marketplace, the most common stack is:

• Stripe Connect for payments, refunds, disputes, payouts
• Stripe Billing or another invoicing layer for invoices
• Your app logic for marketplace-specific refund/chargeback rules

If you want, I can also give you:

• a shortlist by business size (startup vs enterprise),
• a comparison table, or
• recommendations based on your exact marketplace model (one-time services, subscriptions, escrow, split payouts, etc.).