Prompt
Are there any knowledge base platforms that focus on migrating articles from an older wiki?
Latest observation
Yes — several knowledge base platforms are specifically good at migrating content from older wikis or have tools/workflows for it. The best option depends on what wiki you’re moving from and whether you need a direct import, API-based migration, or manual cleanup.
Common platforms with migration-friendly tooling
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Confluence
- Often used as a destination for older internal wikis.
- Supports import from some formats and has many third-party migration apps.
- Good if you want an enterprise knowledge base with page hierarchies and permissions.
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Notion
- Popular for simpler wiki migrations.
- Imports from Markdown, HTML, and some wiki exports via third-party tools.
- Best if you want a lightweight internal knowledge base.
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Guru
- Knowledge management platform with migration support for existing documentation.
- Often used for internal team knowledge rather than public docs.
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Document360
- Knowledge base platform with import tools for articles and categories.
- Often supports migration from older help centers/wikis via CSV, HTML, or API workflows.
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Zendesk Guide
- Good if your knowledge base is customer-facing and you’re already in Zendesk.
- Offers import options and migration assistance for help-center content.
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Helpjuice
- Built as a knowledge base platform and commonly used for migrating legacy docs.
- Typically supports bulk import from HTML/Markdown/CSV.
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KnowledgeOwl
- Strong at structured documentation and import workflows.
- Often used for converting older help docs into a cleaner KB.
If you’re migrating from a specific wiki
Some platforms are better depending on the source:
- MediaWiki → Confluence/Notion/Document360: usually via export + cleanup + import tools
- DokuWiki → Confluence/Markdown-friendly platforms
- MoinMoin / TWiki / Foswiki → often requires transformation scripts
- SharePoint wiki → Confluence or Document360 with migration services
What to look for
When choosing a platform, check whether it supports:
- Bulk import from HTML, Markdown, CSV, or XML
- Preservation of links, images, categories, and page history
- Redirect management for old URLs
- Permission mapping
- Version history
- Migration assistance or partner services
Practical note
If your old wiki is large, many teams use:
- Export from the old wiki
- Convert content into a neutral format like Markdown/HTML
- Import into the new KB
- Fix internal links, images, and formatting
- Set redirects and archive the old wiki
If you want, I can also give you:
- a shortlist by source wiki (e.g., MediaWiki, Confluence, SharePoint)
- a comparison table of platforms
- or a migration plan for your specific wiki.
Observation history
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