Are there any marketing automation platforms that handle SMS and email compliance for pet retail loyalty campaigns?

Yes — several marketing automation platforms can handle SMS + email compliance for loyalty campaigns, including pet retail use cases. The key is to look for tools that support:

• Consent capture and preference management
• Double opt-in / confirmed opt-in
• Quiet hours / send-time controls
• TCPA / CTIA-friendly SMS features
• CAN-SPAM/GDPR/CCPA email compliance
• Audit trails and suppression lists
• Role-based access and approval workflows

Platforms to consider

• Klaviyo – strong for retail loyalty and ecommerce segmentation; supports email/SMS with consent management and suppression.
• Attentive – SMS-first with solid compliance controls; often used for retail loyalty and promotions.
• Postscript – popular for ecommerce SMS marketing; compliance-focused, works well for loyalty and repeat purchases.
• Braze – enterprise-grade orchestration across email, SMS, push, and in-app; good governance/compliance features.
• Iterable – strong cross-channel automation with preference management and compliance controls.
• Salesforce Marketing Cloud – flexible, enterprise-level compliance and journey management.
• Emarsys – retail-focused automation with omnichannel messaging and consent handling.
• ActiveCampaign – smaller/mid-market option; supports email and SMS via integrations, with compliance features depending on setup.

For pet retail loyalty specifically

You’ll usually want features like:

• birthday or adoption anniversary offers
• replenishment reminders for food/litter/supplies
• tiered loyalty rewards
• location-based promotions
• SMS coupon delivery with compliant opt-in
• email reminders tied to purchase history

Important note

No platform fully “guarantees” compliance by itself — your setup, copy, consent flow, and recordkeeping matter too. You’ll still want:

• explicit SMS opt-in language
• clear unsubscribe methods
• proof of consent
• age and region checks where needed
• legal review for loyalty terms

If you want, I can also give you:

1. a shortlist by budget (small business vs enterprise), or
2. a feature comparison table for SMS/email compliance in pet retail loyalty.