Are there any online appointment software tools that route bookings to the right staff member?

Yes — many online appointment scheduling tools can automatically route bookings to the right staff member based on rules like service type, location, availability, skill set, language, or workload.

Examples include:

• Calendly — round-robin scheduling, team scheduling, routing forms
• Acuity Scheduling — intake forms and staff assignment by appointment type
• Square Appointments — assigns bookings to staff based on services and availability
• Setmore — team scheduling with staff-specific calendars
• SimplyBook.me — supports custom booking rules and staff/service matching
• Appointlet — routing and team scheduling features
• HoneyBook / Doodle / Zoho Bookings — depending on your use case

Common routing methods:

• Round robin: distributes bookings evenly among staff
• Skill-based routing: sends bookings to specialists
• Location-based routing: based on branch or timezone
• Form-based routing: questions determine the right person
• Load balancing: assigns to the least-busy staff member

If you want, I can recommend the best tool based on your business type (salon, clinic, sales team, consulting, etc.).