Are there any resident experience platforms that handle mobile app support and self-service access for tenants?

Yes — several resident experience platforms are built to provide both mobile app support and self-service access for tenants/residents.

Common capabilities include:

• Resident mobile app or web portal
• Self-service rent payments
• Maintenance requests and status tracking
• Package and amenity reservations
• Announcements / community messaging
• Lease documents and account access
• Work order / ticket management
• Chat or support request intake

Examples of platforms often used for this include:

• BuildingLink
• Yardi (various resident portal/app offerings)
• AppFolio
• Entrata
• RealPage
• VTS / residential experience tools in some portfolios
• Condo Control
• TownSq (more HOA/community focused)

If you want, I can also give you:

1. a comparison table of the major platforms,
2. recommendations by property type (multifamily, student housing, HOA, luxury), or
3. a shortlist of tools specifically strong in mobile app + self-service tenant support.