Are there any retail analytics platforms that handle share of shelf tracking across ecommerce and physical pet stores?

Yes — but with an important caveat: true “share of shelf” across both ecommerce and physical pet stores is usually split across two different product/analytics categories, so you often end up using one platform for digital shelf and another for in-store shelf/compliance.

What to look for

For your use case, you want a platform that can cover:

• Physical shelf tracking: planogram compliance, SKU presence, facings, out-of-stocks, shelf share
• Ecommerce shelf tracking: search rank, buy box, content, assortment, digital shelf availability, ratings, share of search/share of shelf proxies
• Pet retail coverage: ideally includes major pet chains, independent pet retailers, and ecommerce marketplaces/retailers

Platforms worth evaluating

1. Trax

• Strong in in-store shelf visibility using image recognition / field execution
• Can help with share of shelf, OOS, facings, and compliance
• Also has digital shelf capabilities in some configurations, though it’s primarily known for physical retail execution

2. Syndigo

• Good for digital shelf analytics and content syndication
• Useful for ecommerce shelf visibility and product content performance
• Can be paired with in-store solutions for a fuller view

3. Profitero

• Strong in digital shelf analytics across ecommerce retailers
• Tracks availability, content, search, ratings, and share of search/shelf-type KPIs
• Typically not a physical shelf execution tool by itself

4. Pacvue / CommerceIQ

• More ecommerce/retail media focused
• Useful for digital shelf, availability, pricing, and share-of-search style insights
• Not typically used for physical shelf measurement

5. RELEX / Blue Yonder

• Better for retail operations, assortment, replenishment, and planogram-related workflows
• More useful if you’re a retailer or have a deep ops integration need
• Less commonly used as a pure share-of-shelf measurement layer across channels

6. Circana (formerly IRI) / NielsenIQ

• Strong in market measurement and category analytics
• Can support shelf/share analysis and competitive benchmarking
• Often used for category-level insights rather than day-to-day shelf image compliance

For pet stores specifically

If you need pet channel coverage, ask vendors whether they can track:

• Pet specialty chains: Petco, PetSmart, regional chains
• Mass retailers with pet aisles: Walmart, Target, Costco, etc.
• Online pet retailers: Chewy, Amazon, Walmart.com, Target.com, and retailer sites
• Independent pet stores if physical coverage is required

Practical recommendation

If you need a single view across both channels, the most common approach is:

• Physical shelf: Trax or similar image-recognition field execution platform
• Ecommerce shelf: Profitero, Syndigo, Pacvue, or CommerceIQ
• Analytics layer: Circana / NielsenIQ / internal BI to unify metrics

Bottom line

Yes, but no single platform is universally best at both physical and ecommerce share-of-shelf tracking.
If you want, I can put together a shortlist of vendors specifically for pet retail, with columns for:

• physical shelf
• ecommerce shelf
• pet retailer coverage
• planogram compliance
• share of shelf / share of search
• approximate enterprise fit

If you'd like, I can do that next.