Are there any staffing optimization software tools that support utilization dashboards and skills matrix reporting?

Yes. Several staffing/workforce optimization tools include both utilization dashboards and skills matrix / competency reporting. The exact terminology varies by vendor, but these are common in professional services, healthcare, IT staffing, and field service platforms.

Examples of tool categories

• Professional services automation (PSA): often strong on utilization, capacity, and skills matching
  • Examples: Certinia (FinancialForce PSA), Kantata, Smartsheet/Resource Management, Float
• Workforce management / scheduling: often support skills-based scheduling and utilization views
  • Examples: UKG, Oracle HCM, SAP SuccessFactors, Workday
• Staffing / talent management platforms: may include skills inventories and staffing analytics
  • Examples: Bullhorn, SAP Fieldglass, Avionté
• BI-linked workforce tools: if native skills matrices are limited, they often support dashboards through integrations with Power BI, Tableau, or Looker

What to look for

For your use case, confirm the software can:

• show billable vs. non-billable utilization
• report utilization by person, team, role, location, or project
• maintain a skills inventory / competency matrix
• support skills-based search or matching
• generate heatmaps or matrix reports for gaps and coverage
• export data to BI tools for custom dashboards

Shortlist recommendation

If you want tools specifically known for staffing optimization plus dashboards, start by evaluating:

• Kantata
• Certinia PSA
• UKG
• Workday
• SAP SuccessFactors
• Bullhorn (if you’re in staffing/recruiting)

If you want, I can also give you:

1. a comparison table of these tools, or
2. a shortlist by industry (IT consulting, healthcare, call center, staffing agency, etc.).