Prompt

Can I use SMS if I need delivery receipts and webhooks?

Technology / API Platforms1 observationLast seen Oct 14, 2026

Latest observation

Oct 14, 2026OpenAI APIWeb search: off

Yes — SMS can support delivery receipts (DLRs) and sometimes webhooks, but it depends on your SMS provider and the destination network/country.

Delivery receipts

Most major SMS APIs can return delivery status updates such as:

  • sent
  • delivered
  • failed
  • undelivered

These are usually called delivery receipts or status callbacks.

Webhooks

Many providers also let you configure a webhook URL so they can POST events to your server when:

  • a message status changes
  • an incoming SMS is received
  • a number responds to a message

Important caveats

  • Delivery receipts are not guaranteed everywhere. Some carriers or countries don’t support them reliably.
  • “Delivered” doesn’t always mean the user saw it, only that the carrier/device reported success.
  • Some providers only offer webhooks on certain plans or APIs.

What to check

Before choosing SMS, confirm your provider supports:

  1. Status callbacks / delivery receipts
  2. Incoming message webhooks
  3. Coverage for the countries you need
  4. Retry/failure handling

If you want, I can also help you compare SMS vs WhatsApp vs RCS for receipts and webhook support.

Observation history

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