Can you recommend a care team task management software for routing high-priority RPM alerts to the right nurse?

Yes — for routing high-priority RPM alerts to the right nurse, you’ll want software that combines:

• alert triage
• care team task routing
• role-based assignment
• audit trail / escalation
• integration with your RPM platform or EHR

Good options to consider

1. Twistle (now part of Luma Health)

• Strong for care coordination and task routing
• Can automate outreach based on patient status and alert triggers
• Good if you want a more workflow-oriented care team tool

2. Health Catalyst / care management workflow tools

• Better for organizations that want broader population health + tasking
• Supports routing and escalation logic, though setup may be heavier

3. Microsoft Teams + Power Automate + healthcare workflow layer

• Works well if your team already uses Microsoft
• Can create rules-based routing and notifications
• Usually needs a HIPAA-compliant architecture and careful implementation

4. TigerConnect

• Strong secure messaging platform used in healthcare
• Useful for routing urgent alerts to the right clinician
• Better for communication than full workflow management, but often a good component

5. PerfectServe

• Excellent for clinical communication and escalation
• Good for finding the right nurse/clinician quickly
• Often used for on-call and urgent routing workflows

6. Vocera / Stryker communication solutions

• Strong in hospitals and larger health systems
• Good for real-time alerting and escalation
• More enterprise-oriented

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If your main need is specifically “RPM alert triage → assign to nurse”

I’d narrow it to:

• PerfectServe if you need robust escalation and clinician routing
• TigerConnect if you want fast secure alert delivery and communication
• Twistle/Luma if you want workflow automation around care coordination

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What to look for in a vendor

Make sure it can:

• route based on alert severity
• assign by patient panel, specialty, shift, or location
• support SLA timers and escalation
• send alerts via mobile + desktop
• integrate with RPM device platform, EHR, and messaging tools
• log all actions for compliance/audit

If you want, I can also give you:

1. a shortlist by organization size (small clinic vs health system), or
2. a feature comparison table for 5–7 vendors.