Can you recommend a charger telemetry platform for detecting faults and outages in near real time?

Yes — if you want near real-time fault/outage detection for EV chargers, I’d look at platforms that offer live charger state monitoring, alerting, remote diagnostics, and analytics.

Strong options to consider

1) Ampeco

• Good for charger operations and monitoring
• Near real-time status updates and alerts
• Remote diagnostics and control features
• Often chosen by charge point operators who want a flexible backend

2) Driivz

• Mature platform for network monitoring and operations
• Strong alerting and fault management
• Useful for detecting charger downtime, abnormal behavior, and session failures
• Better suited for larger commercial networks

3) Shell Recharge Solutions / GreenFlux

• Good monitoring and operational tooling
• Handles charger health visibility and issue tracking
• More enterprise-focused, especially for larger deployments

4) ChargeLab

• Strong for charger management and diagnostics
• Provides live status and operational visibility
• Good fit if you want a cleaner operator dashboard and good API access

5) EVConnect

• Solid for monitoring, alerts, and network ops
• Supports fault detection and uptime tracking
• Common in fleet, workplace, and commercial charging environments

---

What to look for in a telemetry platform

For your use case, make sure the platform supports:

• Live charger status polling / streaming
• Fault codes and error state capture
• Alerting on offline chargers
• Session-level anomaly detection
• Heartbeat monitoring
• API/webhook support
• Dashboard with uptime and incident history
• Integration with your own NOC / ticketing system

---

If your main priority is fast outage detection

I’d shortlist:

• Driivz if you need a robust enterprise ops platform
• Ampeco if you want flexibility and modern APIs
• ChargeLab if you want easier operational visibility and diagnostics

If you want, I can also recommend based on:

1. network size
2. AC vs DC chargers
3. region
4. budget
5. whether you need raw telemetry + custom analytics versus an all-in-one SaaS platform.