Can you recommend a digital front door platform for referral conversion and return visit booking?

Yes — if your goal is referral conversion + return visit booking, you’ll want a platform that can do three things well:

1. Intake/review of incoming referrals
2. Fast patient outreach + scheduling
3. Easy rebooking for established patients

Short recommendation

A strong option to evaluate is Kyruus Health if you’re in a health system or large multi-specialty environment. It’s widely used for provider search, referral management, and appointment access, and it’s designed to improve conversion from referral to scheduled visit.

Other solid options depending on your setup:

• Luma Health — strong for patient engagement, scheduling automation, waitlists, and return-visit booking
• Relatient — good for appointment automation, reminders, recall, and patient self-scheduling
• Twilio-based/custom front door — best if you want a highly customized digital intake/booking flow and have engineering support
• Experian Health / Phreesia — better if you also want broader patient access / registration / payments workflows

What to look for

For referral conversion and return visit booking, prioritize:

• Referral workqueues with status tracking
• Automated outreach via SMS/email/voice
• Scheduling integration with your EHR/PM system
• Self-scheduling for eligible referral types and follow-ups
• Rules-based routing by specialty, location, payer, urgency
• Recall / follow-up campaigns for returning patients
• Analytics on conversion rate, time-to-schedule, and leakage

My practical take

• If you’re a large health system: start with Kyruus Health or Luma Health
• If you mainly need return visit booking and reminders: Luma Health is often a strong fit
• If your biggest pain is referral leakage: Kyruus Health is usually worth a close look

If you want, I can also give you:

• a top 5 vendor shortlist
• a feature-by-feature comparison table
• or a recommendation based on your EHR (Epic, Oracle/Cerner, athenahealth, etc.)