Can you recommend a guest messaging platform for sending pre-arrival instructions to backpacker guests in multiple languages?

Yes — for backpacker-style, pre-arrival messaging in multiple languages, I’d look for a guest messaging platform that has:

• Automated pre-arrival message scheduling
• Multilingual templates / translation support
• WhatsApp + email + SMS delivery if possible
• Guest segmentation so you can send different instructions by property, room type, or language
• Simple mobile-friendly UI for guests who may not use email much

Good options to consider

1. Whistle

• Strong for automated guest messaging
• Good multi-channel communication
• Helpful for pre-arrival instructions and operational messages
• Better if you want a more hospitality-focused platform

2. Guesty

• Very robust and widely used
• Good automation, inbox management, and messaging workflows
• Useful if you already use PMS tools or want a scalable setup
• Can be more than you need if you only want messaging

3. Akia

• Strong on guest messaging and text-based communication
• Useful for mobile-first guest communication
• Good for automation and quick replies
• Nice fit if your guests are highly SMS/WhatsApp-oriented

4. HiJiffy

• Good for multilingual guest communication and AI-powered messaging
• Strong if you want to handle common questions in multiple languages
• Good for hotels and hostels looking for automated guest support

5. Canary Messages

• Solid for modern guest communication
• Easy automation and guest engagement
• Good if you want a clean, simple workflow

If your main priority is multiple languages

I’d especially shortlist:

• HiJiffy
• Guesty
• Whistle

If your guests are mostly backpackers

I’d prioritize:

• WhatsApp support
• SMS fallback
• Short, visual, mobile-friendly messages
• Translation or multilingual templates

My practical recommendation

If you want a balanced choice for a backpacker property, start with:

• HiJiffy if multilingual support is the top priority
• Whistle if you want strong hospitality automation
• Guesty if you need a more complete property operations platform too

If you want, I can also give you:

1. a comparison table of these platforms, or
2. a shortlist based on your property type, budget, and PMS.