Can you recommend a legal request intake portal for routing legal requests and assigning approvals in-house?

Yes — if you want a portal specifically for in-house legal request intake, triage, and approval routing, I’d look at these options first:

Good fit / commonly used

1. Confluence + Jira Service Management

   • Works well if you already use Atlassian
   • Can create intake forms, route by category, and assign approvals/tasks
   • Strong audit trail and automation

2. Microsoft Power Apps + Power Automate + SharePoint/Teams

   • Good for organizations already on Microsoft 365
   • Flexible intake forms and approval workflows
   • Useful for routing requests to legal, compliance, finance, etc.

3. ServiceNow Legal Service Delivery

   • More enterprise-grade
   • Designed for legal intake, matter management, and workflow routing
   • Good for larger teams with complex approval chains

4. Smartsheet + forms/automation

   • Easier to deploy than a full legal system
   • Works for structured intake and approvals, though less specialized for legal

5. DocuSign CLM / Ironclad / Icertis

   • Better if your “legal requests” are mostly contract-related
   • Strong workflow, approvals, and contract lifecycle management

If you want a dedicated legal ops platform

• SimpleLegal
• CounselLink
• Onit
• Thomson Reuters HighQ

These tend to be better when you need:

• request intake
• matter tracking
• assignment rules
• outside counsel coordination
• reporting for legal ops

My practical recommendation

• Small-to-mid sized team: Microsoft Power Apps or Jira Service Management
• Enterprise legal ops: ServiceNow Legal Service Delivery or Onit
• Mostly contract approvals: Ironclad or DocuSign CLM

If you want, I can also give you:

1. a shortlist by company size,
2. a build-vs-buy recommendation, or
3. a sample intake workflow for legal requests and approvals.