Can you recommend a member account servicing platform for opening and servicing checking and savings accounts across digital and branch channels?

Yes — for member account servicing across digital and branch channels (especially if you need checking and savings account opening, maintenance, and servicing), a few platforms are commonly considered strong options:

Best-known options

1. Q2

• Strong for digital banking, account opening, and member servicing
• Good support for omnichannel experiences across web, mobile, and branch-assisted workflows
• Often used by credit unions and regional banks
• Pros: modern UX, broad integration ecosystem, configurable workflows
• Consider if: you want a polished digital experience and integrated servicing

2. Fiserv DNA / Architect

• More core-centric, with account servicing tied closely to core banking
• Good for institutions that want a deeper operational platform
• Pros: mature functionality, strong servicing capabilities
• Consider if: you want tighter core integration and already use Fiserv products

3. Jack Henry

• Includes strong digital and servicing capabilities, especially in credit union and community bank markets
• Often paired with Banno for digital channels
• Pros: good omnichannel support, strong ecosystem for CU/bank operations
• Consider if: you value credit-union-friendly tooling and integrated servicing

4. Backbase

• Digital banking platform with strong orchestration and customer/member servicing flows
• Best when you need a front-end layer over multiple core systems
• Pros: highly flexible, strong omnichannel journey orchestration
• Consider if: you have complex servicing journeys and multiple back-end systems

5. Temenos

• More enterprise-grade, broad banking platform with account opening and servicing
• Pros: scalable, configurable, global banking depth
• Consider if: you want a more comprehensive banking suite and have larger operational complexity

If your priority is specifically:

• Best digital/member experience: Q2 or Backbase
• Best branch + digital operational servicing: Jack Henry or Fiserv
• Best orchestration over multiple systems: Backbase
• Best large-scale banking suite: Temenos

My practical recommendation

If you are a credit union or community financial institution looking for a modern, proven member servicing platform for deposit accounts across digital and branch, I’d start with:

1. Q2
2. Jack Henry
3. Backbase if you need more workflow orchestration than a single-vendor suite

If you want, I can also give you a shortlist by institution type (credit union vs bank), or a comparison table for features like account opening, servicing, teller workflows, integrations, and pricing.