Can you recommend a patient journey analytics platform for monitoring drop-off after prior authorization?

Yes—if your main use case is monitoring where patients drop off after prior authorization (PA), I’d recommend looking at a platform that can combine claims + PA status + hub/specialty pharmacy + EHR/referral data into a single journey view.

Strong options to consider

1) Komodo Health

Best for: End-to-end patient journey analytics at scale
Why it fits:

• Very strong longitudinal patient-level analytics
• Useful for mapping the steps from diagnosis → PA submission → approval/denial → dispense/start
• Good for identifying where drop-off happens by payer, specialty, provider, geography, etc.

Watch for:

• Implementation and data integration can be heavier than lighter-weight tools

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2) Veeva CRM / Veeva Nitro / Veeva Vault ecosystem

Best for: Life sciences teams already using Veeva
Why it fits:

• Strong commercial and field visibility
• Can help track referral and authorization workflows when paired with the right data sources
• Better if your organization is already standardized on Veeva

Watch for:

• You may need additional analytics/data tools for true patient-journey drop-off analysis

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3) Truveta / Datavant / IQVIA solutions

Best for: Enterprise data aggregation and real-world evidence workflows
Why it fits:

• Can unify multiple healthcare data sources
• Good for understanding patient progression through care pathways
• Better suited to organizations needing robust data partnerships and governance

Watch for:

• Some solutions are more data platforms than turnkey journey analytics dashboards

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4) Propel Health / Lynx.MD / specialized pharma analytics vendors

Best for: Operational monitoring of access and hub performance
Why it fits:

• Often more focused on PA, hub services, patient support, and access bottlenecks
• Can be more practical for “where are patients falling out?” questions

Watch for:

• Capabilities vary a lot by vendor, so you’ll want to validate the exact workflow coverage

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What I’d prioritize in a platform for PA drop-off

Look for these capabilities:

• PA event tracking: submitted, pended, approved, denied, appealed
• Patient-level funnel analytics: referral → PA → approval → dispense → therapy start
• Attribution by payer / plan / PBM / provider / site
• Time-to-event metrics: time in PA, time to dispense, abandonment windows
• Cohort segmentation: by therapy, channel, diagnosis, line of therapy
• Data integration: EHR, claims, hub services, specialty pharmacy, PAP/copay data
• Alerts / workflow support: flag when patients stall beyond thresholds
• Compliance and governance: HIPAA, audit trails, role-based access

My practical recommendation

If you want the best all-around patient journey analytics platform, start with Komodo Health.
If you need something more commercial-access workflow oriented and already have the broader life sciences stack, consider Veeva + a data/analytics layer.
If your focus is specifically patient access / hub / PA operations, look at specialized access analytics vendors in that category.

If you want, I can also give you:

1. a shortlist by budget/enterprise size,
2. a vendor comparison matrix, or
3. a sample RFP checklist for evaluating PA drop-off analytics platforms.