Can you recommend a policy servicing software for administering in-force life insurance policies with audit trails?

Yes — for in-force life insurance policy administration with strong audit trails, you’ll usually want a policy administration system (PAS) or policy servicing platform that supports lifecycle events, document history, and full transaction logging.

Good options to consider

1. Sapiens CoreSuite for Life & Annuities

   • Strong for life insurance policy administration
   • Built-in workflow, document handling, and audit capabilities
   • Good for carriers that need configurability and regulatory support

2. Duck Creek Policy

   • More common in P&C, but some insurers use it for broader policy administration needs
   • Robust workflow and versioning; audit trail support depends on implementation
   • Best if you already use Duck Creek ecosystem products

3. Oracle Insurance Policy Administration (OIPA)

   • Very strong for life, annuities, and health
   • Good transaction history, rule engine, and traceability
   • Often chosen by large carriers for complex products

4. Majesco Life Administration

   • Modern life policy administration platform
   • Supports servicing, endorsements, billing integration, and audit history
   • Good for digital transformation projects

5. FAST / admin systems from CSC / DXC ecosystem

   • Longstanding presence in life insurance administration
   • Typically used by larger, established insurers
   • Auditability and servicing depth are strong, though UI/modernization varies

What to look for specifically

For your use case, I’d prioritize:

• Immutable transaction audit trail for all policy changes
• Role-based access control
• Endorsement and policy version history
• Document and correspondence logging
• Workflow approvals
• Reporting/export for compliance
• Integration with billing, claims, CRM, and imaging
• Support for policy reinstatements, beneficiary changes, loans, withdrawals, etc.

Quick recommendation

If you want a strong, enterprise-grade choice for life insurance in-force servicing, start with:

• Oracle OIPA if you want deep configurability and large-scale carrier capabilities
• Sapiens CoreSuite if you want a life-focused platform with broad servicing features
• Majesco Life if you want a more modern platform and a transformation-oriented stack

If you’d like, I can also give you:

• a shortlist by company size (startup, mid-market, carrier),
• a comparison table, or
• vendor questions to ask during RFP focused on audit trails and compliance.