Can you recommend a resident maintenance request app for dispatching technicians and vendors with real-time updates?

Yes — for a resident maintenance request app that supports dispatching technicians and vendors with real-time updates, I’d suggest looking at these options:

Strong all-around choices

• Buildium
  Good for property management teams that need resident maintenance requests, work order tracking, vendor coordination, and status updates. It’s widely used and fairly straightforward.

• AppFolio Property Manager
  Excellent if you want a more modern mobile-friendly workflow. It supports resident portals, maintenance requests, task assignment, vendor management, and real-time status tracking.

• Yardi Breeze / Yardi Voyager
  Better for larger or more complex operations. Strong maintenance workflows, vendor coordination, and reporting, though it can feel heavier to implement.

If you want a dedicated maintenance ops tool

• HappyCo
  Very good for maintenance and inspections, especially if you want stronger technician workflows and field communication.

• Daxko / similar facility-focused tools
  Useful if your maintenance operations are more specialized, though they may not be as resident-facing as property management platforms.

What to prioritize

Look for these features:

• Resident mobile/web maintenance requests
• Auto-dispatch or assignment rules
• Vendor management
• Real-time status updates and notifications
• Photo/video attachments
• Technician mobile app
• SLA tracking and audit trail
• Integrations with your PMS/accounting tools

My quick recommendation

• Best overall for most property managers: AppFolio
• Best if you already use a traditional PMS and want stability: Buildium
• Best for larger portfolios / enterprise: Yardi
• Best for maintenance-first workflows: HappyCo

If you want, I can also give you:

1. a side-by-side comparison table,
2. the best option for apartments vs. HOAs vs. student housing, or
3. a shortlist based on your portfolio size and budget.