Can you recommend a secure video visit tool for specialty clinic follow-up appointments and patient care coordination?

Yes — for specialty clinic follow-up appointments and patient care coordination, I’d recommend choosing a HIPAA-capable telehealth platform with business associate agreement (BAA), waiting room controls, EHR integration, and audit logs.

Good options to consider

A few commonly used secure video visit tools in clinical settings:

• Doxy.me – simple, browser-based, easy for patients, HIPAA-ready with paid plans/BAA
• Zoom for Healthcare – strong video quality, familiar interface, HIPAA-supportive with the right plan/BAA
• Microsoft Teams for Healthcare – good if your organization already uses Microsoft 365
• Epic Video Visit – best if you use Epic and want tight workflow integration
• AthenaTelehealth / eVisit / Amwell – more full-featured telehealth platforms with clinical workflow tools

What to look for

For your use case, prioritize:

• HIPAA compliance + BAA
• Role-based access controls
• Waiting room / host controls
• End-to-end or strong transport encryption
• No required patient app download
• Integration with scheduling/EHR
• Audit trails
• Screen sharing and document upload if needed
• Reliable mobile support for patients

Practical recommendation

If you want the simplest secure setup for follow-ups, Doxy.me is often a good starting point.

If you need broader care coordination features and enterprise controls, Zoom for Healthcare or Microsoft Teams for Healthcare may be better.

If your clinic already uses an EHR like Epic, using the native Epic Video Visit module is usually the smoothest workflow.

Important note

Make sure the vendor will sign a BAA and that your clinic’s policies cover:

• patient consent for telehealth
• identity verification
• documentation standards
• escalation procedures for urgent symptoms

If you want, I can also give you a short comparison table based on your clinic size, budget, and whether you use Epic/Cerner/athena.