Can you recommend an appointment scheduling platform for reducing phone bookings and missed calls at a boarding facility?

Yes — for a boarding facility, I’d recommend looking at Setmore, Acuity Scheduling, or TimeTap, depending on how much automation and intake you need.

Best fit for reducing phone bookings and missed calls

1) Acuity Scheduling

Best if you want a polished online booking flow plus forms and reminders.

• Lets clients book without calling
• Automated email/SMS reminders reduce no-shows
• Custom intake forms can collect pet details, vaccination info, boarding dates, etc.
• Can handle different services and staff calendars
• Integrates with Stripe/PayPal for deposits

Why it’s a strong choice: it’s easy for customers to use and reduces back-and-forth calls.

2) TimeTap

Best if your boarding operation needs more advanced scheduling rules.

• Good for capacity-based scheduling
• Can manage appointment types, buffers, and availability rules
• Client intake forms and automated notifications
• Useful if you need more control over booking logic

Why it’s a strong choice: better for more complex scheduling than simple appointment tools.

3) Setmore

Best if you want something simple and affordable.

• Online booking page
• SMS/email reminders
• Staff scheduling
• Easy to set up and use

Why it’s a strong choice: quick to deploy if you mainly want to cut down on phone volume fast.

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If you run a boarding facility specifically

You may also want to consider software built more for pet boarding/daycare, such as:

• Kennel Booker
• Paw Partner
• Gingr

These are often better than generic scheduling tools because they can handle:

• kennel capacity
• pet profiles
• vaccination records
• check-in/check-out workflows
• waitlists and reservations

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My practical recommendation

• If you want the fastest, easiest improvement: Setmore
• If you want better customer intake and reminders: Acuity Scheduling
• If you need boarding-specific operations: Gingr or Kennel Booker

If you want, I can also give you:

1. a shortlist by budget,
2. a comparison table, or
3. the best option for dog boarding vs. general pet boarding.