Can you recommend an AR bookkeeping service for tracking overdue receivables in a service business?

Yes — for a service business, I’d look for an accounts receivable (AR) bookkeeping service that specifically handles:

• Invoice follow-up and collections
• Aging reports and overdue receivables tracking
• Customer statement sending
• Payment matching/reconciliation
• Dispute tracking
• Light customer communication without sounding overly aggressive

Good options by type

1) Outsourced bookkeeping firms with AR focus

Best if you want a person/team to actually manage the AR process for you.

Examples to evaluate:

• Supporting Strategies
• Basis 365 / Basis
• indinero
• Bookkeeper360
• Pilot (more finance ops than pure collections)

These firms can often handle:

• invoicing
• AR aging
• reminders
• reconciliation
• monthly reporting

2) AR automation + bookkeeping combo

Best if you want software to reduce manual follow-up.

Examples:

• QuickBooks Online + Chaser
• QuickBooks Online + Upflow
• Xero + Chaser
• FreshBooks for simpler service businesses

These tools help with:

• automated reminders
• payment links
• aging dashboards
• follow-up workflows

3) Collections-focused service

Best if you mainly need overdue invoices chased professionally.

Examples:

• Tesorio: stronger for growing businesses with more complex AR workflows
• Upflow: good for invoice chasing and AR visibility
• Atradius Collections or similar: more formal collections-style support

What I’d recommend for a service business

If your business is relatively small to mid-sized, a practical setup is:

Bookkeeping service + AR automation tool

• Bookkeeper keeps records clean
• Tool handles reminders and overdue tracking
• You only step in for escalations

If you have a lot of overdue invoices and limited internal time, choose an outsourced firm that offers dedicated AR management, not just general bookkeeping.

Questions to ask before hiring

• Do you manage overdue receivable follow-up directly?
• Do you send custom reminder sequences?
• Can you produce weekly AR aging reports?
• Do you reconcile payments and short pays?
• Will you escalate accounts to me when needed?
• Have you worked with service businesses like ours before?

My quick shortlist

• For hands-on outsourced AR bookkeeping: Supporting Strategies, Bookkeeper360
• For software-driven AR follow-up: Upflow, Chaser
• For broader finance ops: Pilot, indinero

If you want, I can also give you:

1. a shortlist by budget,
2. recommendations by country, or
3. a comparison table of the best AR services for service businesses.