Can you recommend an incident response platform for automating alert triage and tracking investigations end to end?

Yes — if you want a platform that can both automate alert triage and track investigations end to end, the best fit for most teams is usually PagerDuty Incident Response or Splunk SOAR + case management depending on how much automation vs. workflow tracking you need.

Top recommendation: PagerDuty

Best for:

• Automated alert deduplication, grouping, and prioritization
• Routing incidents to the right responders
• Incident timelines, ownership, and escalation tracking
• Strong integrations with monitoring, SIEM, cloud, and ITSM tools
• End-to-end incident coordination with good operational visibility

Why it stands out:

• Very mature incident workflow
• Easy to wire into existing alert sources
• Good for keeping investigations organized from first alert to resolution
• Strong on response orchestration, on-call, and accountability

Best if you want deeper automation: Splunk SOAR

Best for:

• Automated enrichment and triage using playbooks
• Investigation workflows across security tools
• Evidence collection and analyst tasking
• More customizable security operations automation

Why it stands out:

• Strong for security teams that want automated decisioning
• Good when alerts need enrichment before humans get involved
• Better if you already use Splunk for SIEM

Other strong options

• Swimlane — great for security automation and case management
• Tines — very flexible for building automated triage workflows
• TheHive — strong incident/case management, good for security teams, more open-source friendly
• ServiceNow Security Operations — strong enterprise workflow and case tracking, especially if you already use ServiceNow

Quick guidance

• If your main need is alert → assign → coordinate → resolve: PagerDuty
• If your main need is automated enrichment and response playbooks: Splunk SOAR or Tines
• If you want full enterprise case management and governance: ServiceNow SecOps

If you want, I can also give you a shortlist by company size, security vs. IT ops use case, or a feature-by-feature comparison.