Can you recommend an owner portal for service appointment booking and customer engagement across multiple devices?

Yes — if you want an owner portal that supports service appointment booking and customer engagement across multiple devices, I’d recommend looking at solutions in the dealership / automotive retail space that offer a responsive web portal plus mobile-friendly access.

Good options to consider

1. Xtime

   • Strong for service scheduling, reminders, and customer communication
   • Good multi-device experience
   • Often used by dealerships for service lane and appointment management

2. DealerSocket

   • Offers customer engagement tools and service scheduling features
   • Works well for managing appointments and follow-up across devices
   • Broader dealership CRM capabilities if you need more than just scheduling

3. Tekion

   • Modern cloud-based platform with an integrated owner experience portal
   • Supports online service booking, communication, and engagement
   • Designed for seamless use on desktop, tablet, and mobile

4. Cox Automotive / VinSolutions / Service tools

   • Depending on your setup, these can provide scheduling and engagement workflows
   • Often integrate with CRM and DMS systems already in use

What to look for

When evaluating, make sure the portal includes:

• Online service booking
• Mobile-responsive design
• Appointment confirmations and reminders
• Two-way messaging
• Service history and status updates
• Integration with your CRM / DMS
• Role-based access for staff and customers

Best fit by priority

• Best for service appointment focus: Xtime
• Best modern all-in-one experience: Tekion
• Best if you want broader CRM + service engagement: DealerSocket

If you want, I can also narrow this down based on your industry, budget, or whether you need a white-label portal versus an off-the-shelf platform.