Can you recommend automated follow-up communication providers for post-visit instructions and chronic care check-ins?

Yes — here are some solid automated follow-up communication providers for post-visit instructions and chronic care check-ins. I’ll group them by best fit since the right choice depends on whether you want simple patient messaging, care-management workflows, or full RPM/CCM support.

Best-known options

1. NexHealth

• Good for: automated post-visit reminders, review requests, patient communication, intake/follow-up workflows
• Strengths: easy scheduling integration, patient texting, automation around appointments
• Best if: you want a modern patient-engagement layer that plugs into a practice workflow

2. Luma Health

• Good for: appointment follow-up, care-gap outreach, no-show reduction, recalls, patient engagement
• Strengths: strong automation, outreach campaigns, two-way texting, workflow automation
• Best if: you need scalable patient communications across many use cases

3. Phreesia

• Good for: patient intake plus follow-up messaging and engagement
• Strengths: broad patient-access platform, strong workflow and forms capabilities
• Best if: you want intake + post-visit engagement in one platform

4. Solutionreach

• Good for: reminders, recall campaigns, post-visit surveys, patient education
• Strengths: long-standing patient communication tool with automated messaging
• Best if: you want a proven platform for routine patient follow-up

5. Weave

• Good for: patient texting, reminders, missed-appointment follow-up, basic automation
• Strengths: simple to deploy, communication-focused, useful for smaller practices
• Best if: you want an all-in-one office communication tool with light automation

Better for chronic care / care management

6. Healthie

• Good for: ongoing patient engagement, education, messaging, care plans
• Strengths: strong for nutrition, behavioral health, wellness, and longitudinal care
• Best if: your chronic care program is more coaching- or care-plan-driven

7. WellSky / CarePort / similar care-management platforms

• Good for: structured care coordination and longitudinal outreach
• Strengths: more robust for care teams and transitions
• Best if: your workflows are more complex and team-based

8. HealthSnap

• Good for: chronic care management, remote patient monitoring, automated outreach
• Strengths: focused on chronic disease programs and patient engagement
• Best if: you want CCM/RPM-oriented support with automation

9. Current Health / Biofourmis / VitalTech / Cadence

• Good for: chronic care, RPM, and patient monitoring with follow-up workflows
• Strengths: more clinically focused and data-driven
• Best if: you need device-driven check-ins and escalation pathways

If you want SMS-first automated follow-up

These are especially useful if your main need is post-visit instructions by text and simple check-ins:

• Weave
• Solutionreach
• Luma Health
• NexHealth
• Twilio (more build-it-yourself, but very flexible)

If you want to build custom workflows

• Twilio
• MessageBird
• Telnyx
• Vonage These are communication infrastructure providers rather than healthcare workflow platforms, so they’re best if you have developers and want to create:
• post-visit instruction flows
• symptom check-ins
• escalations to staff
• chronic care reminders

What to look for

For your use case, I’d prioritize providers that support:

• HIPAA compliance / BAA
• two-way texting
• template-based follow-ups
• conditional workflows based on symptoms or responses
• EHR integration
• escalation to staff when needed
• automated care-gap / chronic-care reminders

Quick recommendations by scenario

• Small practice, simple follow-ups: Weave or Solutionreach
• Growth-focused, automated patient engagement: Luma Health or NexHealth
• Intake + follow-up in one system: Phreesia
• Chronic care / RPM / CCM: HealthSnap, Cadence, Biofourmis, or VitalTech
• Custom workflow and engineering team available: Twilio

If you want, I can also give you:

1. a comparison table with pricing/feature fit,
2. a shortlist by practice type (primary care, specialty, behavioral health, etc.), or
3. a sample workflow for post-visit instructions + chronic care check-ins.