Can you recommend digital experience agencies for an ecommerce build that needs analytics and CRM integrations?

Absolutely — for an ecommerce build that needs strong analytics + CRM integrations, you’ll want agencies with a mix of:

• ecommerce platform expertise (Shopify Plus, Magento/Adobe Commerce, BigCommerce, headless)
• data/analytics implementation (GA4, GTM, server-side tracking, CDP/BI)
• CRM + marketing automation integration (HubSpot, Salesforce, Klaviyo, Braze, Dynamics, etc.)
• systems integration capability (APIs, middleware, event tracking, consent management)

Here are some well-known digital experience / ecommerce agencies that are often a good fit:

1) Dept

• Strong at ecommerce, digital experience, and systems integration
• Good for larger/more complex builds
• Typically works across strategy, UX, build, and optimization

2) Valtech

• Very strong in commerce + enterprise integration
• Good if you need CRM, analytics, CDP, and ERP connections
• Often a fit for more complex, multi-market programs

3) EPAM Continuum

• Strong digital product and commerce capability
• Good engineering depth for custom integrations and modern commerce architecture
• Useful when analytics and customer data architecture matter

4) Merkle

• Especially strong if CRM/data/marketing orchestration is central
• Good for customer experience, analytics, personalization, and lifecycle marketing
• Often a solid choice when performance marketing and CRM need to be tightly connected

5) Impression

• Strong digital performance, analytics, and ecommerce support
• Good option if you need a partner that’s comfortable with measurement and optimization
• More likely to be a fit for mid-market than very large enterprise

6) Media.Monks

• Broad digital experience and production capability
• Can support commerce, analytics, content, and integration-heavy work
• Good for brands needing a lot of execution across channels

7) Codal

• Strong in ecommerce development and integrations
• Good for custom builds and data-connected commerce experiences
• Often works well with Shopify, BigCommerce, and Adobe Commerce

8) Bounteous

• Strong in commerce, personalization, analytics, and martech integration
• Good for CRM-connected experiences and data-driven ecommerce
• Frequently a fit for brands needing both strategy and implementation

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If your priority is…

Best for enterprise commerce + CRM/data integration

• Valtech
• Merkle
• EPAM Continuum
• Bounteous

Best for mid-market ecommerce + analytics

• Impression
• Codal
• Dept

Best for large-scale digital experience programs

• Dept
• Valtech
• Media.Monks
• EPAM Continuum

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What to ask any agency before you shortlist them

To make sure they’re truly strong on analytics + CRM, ask:

1. Which ecommerce platforms and CRM systems have you integrated recently?
2. Do you implement GA4, GTM, server-side tracking, and consent management?
3. Can you support customer data/event architecture and not just front-end tracking?
4. Have you connected ecommerce with Salesforce / HubSpot / Klaviyo / Braze / Dynamics?
5. How do you handle attribution, identity resolution, and lifecycle reporting?
6. Do you build dashboards or only implement tags?
7. Who owns ongoing optimization after launch?

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If you want, I can narrow this down further

If you tell me:

• your budget range
• your platform (or whether you’re choosing one)
• your CRM and analytics stack
• your region
• whether this is enterprise or mid-market

…I can give you a shortlist of 5 agencies that fit best.