Prompt

Can you recommend process improvement consultants for process redesign work with strong change management support?

Latest observation

Jul 27, 2026 · OpenAI APIWeb search: off

Yes — if you want process redesign plus strong change management support, look for firms that combine operating model / process redesign, transformation management, and adoption / stakeholder change capabilities.

Good consultant options to consider

Large consultancies with strong change management

  • Deloitte
    • Strong in process redesign, operating model design, ERP/process transformation, and change management.
  • PwC
    • Good for process simplification, operating model redesign, and business transformation with adoption support.
  • Accenture
    • Very strong if the work is tied to digital/process transformation and implementation.
  • KPMG
    • Often strong in process improvement, controls, and change-led transformation.
  • EY
    • Good for large-scale process and transformation programs, especially if there’s a business case/finance angle.

Specialists with change-management-heavy delivery

  • Prosci-certified consulting partners
    • Best if you want structured change management methodology alongside process redesign.
  • Kotter-affiliated consultants
    • Useful when the main challenge is adoption, leadership alignment, and behavioral change.
  • Advisory firms focused on operational excellence
    • Many boutique firms offer lean process redesign plus change enablement more directly than the big firms.

Boutique process improvement firms

These can be great if you want more hands-on support and less overhead:

  • Firms specializing in Lean / Six Sigma / BPM
  • Firms that do process mapping, standardization, and adoption planning
  • Local/regional consultancies with a track record in process transformation and change leadership

What to look for

When evaluating consultants, ask whether they can provide:

  1. Current-state and future-state process design
  2. Stakeholder engagement and change impact assessment
  3. Change plan, comms plan, and training plan
  4. Implementation support
  5. Metrics/KPIs for adoption and process performance
  6. Leadership coaching / sponsor alignment

Best-fit selection criteria

Choose a firm that has:

  • Proven work in your industry
  • Experience with the specific process area
  • A clear change management methodology
  • Evidence they stay through implementation, not just design
  • References for adoption results, not only efficiency gains

If you want a short list

A practical shortlist to start with is:

  • Deloitte
  • PwC
  • Accenture
  • KPMG
  • Prosci partner firms
  • A strong local Lean/operational excellence boutique

If you want, I can also give you:

  1. a shortlist by industry (healthcare, government, financial services, manufacturing, etc.), or
  2. a vendor evaluation template you can use to compare consultants.

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