Prompt

Do I need both SAML and OIDC for B2B customers?

Technology / Identity & Access1 observationLast seen Oct 7, 2026

Latest observation

Oct 7, 2026OpenAI APIWeb search: off

Not necessarily.

For B2B customers, whether you need SAML, OIDC, or both depends on who your customers are and what their identity providers support:

Rule of thumb

  • Use OIDC if you want a simpler, modern integration and your customers can use it.
  • Use SAML if you need compatibility with more enterprise customers, especially older corporate IdPs.
  • Support both if you sell to a broad enterprise market and want to maximize customer compatibility.

Typical pattern for B2B

Many B2B SaaS products end up offering:

  • OIDC for newer / cloud-native customers
  • SAML for legacy enterprise customers
  • Sometimes one of them is the default, with the other added only when required

When both make sense

You probably want both if:

  • You sell to large enterprises
  • Your customers use a mix of Azure AD / Entra, Okta, Ping, ADFS, OneLogin, etc.
  • You want to reduce “we only support SAML” blockers in procurement or IT review

When one may be enough

You may only need OIDC if:

  • Your customers are mostly modern SaaS companies
  • You control the identity stack and can standardize on OIDC
  • You want to minimize implementation and support complexity

You may only need SAML if:

  • Your buyers are strongly enterprise/legacy-driven
  • Their security teams explicitly require SAML
  • Your product is already in a market where SAML is the expected norm

Practical recommendation

If you’re unsure, the safest approach for B2B is often:

  1. Start with OIDC if you want simpler implementation
  2. Add SAML if customer demand or enterprise deals require it

If you want, I can also give you a decision matrix for SAML vs OIDC based on your customer type, or a recommended default by IAM provider (Okta, Entra ID, Ping, etc.).

Observation history

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