Prompt
Do I need notification webhooks to track delivery?
Latest observation
Oct 14, 2026
OpenAI APIWeb search: off
Usually, yes if you want reliable delivery tracking — but it depends on what you mean by “track delivery.”
Use webhooks if you want:
- Near real-time updates when a message is delivered, failed, bounced, etc.
- Automatic status changes in your system
- Reliable tracking at scale without polling
You may not need webhooks if:
- You only need to check status occasionally
- Your app can poll an API for message state
- You don’t care about instant updates
Rule of thumb
- Webhooks = event-driven, best for delivery status tracking
- Polling = simpler, but less efficient and slower
If you tell me what service you’re using (SMS, email, push, etc.), I can tell you whether webhooks are required or optional for that platform.