Prompt

Do I need to switch from custom auth to SSO support?

Technology / Identity & Access1 observationLast seen Oct 6, 2026

Latest observation

Oct 6, 2026OpenAI APIWeb search: off

Not necessarily. You should switch to SSO if it solves a real need, not just because it exists.

You likely should move to SSO if:

  • Your users are mostly in larger companies
  • They already expect Okta, Azure AD, Google Workspace, etc.
  • You need centralized access control and easier offboarding
  • You’re selling to enterprises and it’s becoming a sales requirement
  • You want to reduce password-related support and security risk

Custom auth may still be fine if:

  • You’re serving small teams or consumers
  • Your product is self-serve and login simplicity matters
  • Your users don’t ask for enterprise identity features
  • You don’t want the added complexity of:
    • SAML/OIDC integrations
    • account linking
    • provisioning/deprovisioning
    • edge cases around email domains and multiple IdPs

A common approach

Keep custom auth for the core product, and add SSO as an enterprise feature. That gives you:

  • low-friction signup/login for everyone
  • SSO for customers who need it
  • a path to enterprise upsell

Rule of thumb

If more than a few of your target customers are asking, “Do you support SSO?” and saying they need it to buy, it’s time to add it.

If you want, I can help you decide based on your product type, customer size, and current auth setup.

Observation history

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