Prompt

Do I need webhook retries if the other system also has retries?

Technology / API Platforms1 observationLast seen Oct 5, 2026

Latest observation

Oct 5, 2026OpenAI APIWeb search: off

Usually, yes — you should still have webhook retries on your side, even if the receiving system also retries.

Why:

  • Retries solve different failure points.

    • Their retries help if they receive your webhook but fail to process it.
    • Your retries help if your delivery attempt fails due to network errors, timeouts, DNS issues, transient 5xxs, etc.
  • A retry on only one side isn’t enough.

    • If your first delivery never reaches them, their retry logic never gets triggered.
    • If they receive it but your system thinks it failed because of a timeout, you may need to retry cautiously.
  • Webhooks are usually at-least-once delivery.

    • That means duplicates can happen.
    • Both sides should be idempotent and able to handle repeated events safely.

What to do instead:

  • Use short, bounded retries on your side with exponential backoff.
  • Include a unique event ID so the receiver can dedupe.
  • Make processing idempotent on both sides.
  • Agree on timeouts, status codes, and retry behavior.

A good rule:

  • Sender retries for delivery failures
  • Receiver retries for processing failures
  • Both must handle duplicates

If you want, I can also sketch a recommended webhook retry pattern and status-code contract.

Observation history

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