Prompt

How do I add delivery status webhooks for notifications?

Technology / API Platforms1 observationLast seen Oct 14, 2026

Latest observation

Oct 14, 2026OpenAI APIWeb search: off

To add delivery status webhooks for notifications, you generally need to:

  1. Create a webhook endpoint on your server
  2. Register that endpoint in your notification provider’s dashboard or API
  3. Subscribe to delivery status events like delivered, failed, bounced, or opened depending on the provider
  4. Verify and process incoming webhook requests securely

Typical setup

1) Build a webhook receiver

Your endpoint should accept POST requests, for example:

POST /webhooks/notification-status

It should:

  • Return 2xx quickly
  • Parse the event payload
  • Log or store status updates
  • Be publicly reachable over HTTPS

2) Register the webhook URL

In your provider settings, add the URL of your endpoint, e.g.:

https://yourdomain.com/webhooks/notification-status

Some systems also let you set:

  • A signing secret
  • Event types to subscribe to
  • Retry behavior

3) Handle delivery event payloads

A typical webhook payload might look like:

{
  "event": "notification.delivered",
  "notification_id": "ntf_123",
  "recipient": "+15551234567",
  "timestamp": "2026-10-14T12:34:56Z"
}

Your handler would:

  • Validate the signature
  • Match the notification_id to your sent notification
  • Update status in your database

4) Secure it

Best practices:

  • Verify signatures/HMAC headers
  • Use HTTPS only
  • Reject unsigned or malformed requests
  • Make the handler idempotent to handle retries

Example workflow

  1. You send a notification
  2. Provider processes delivery
  3. Provider sends a webhook to your endpoint
  4. Your app updates the notification status

If you’re using a specific provider

The exact steps depend on the platform (for example, Twilio, SendGrid, Firebase, OneSignal, AWS SNS, etc.).

If you tell me which notification service you’re using, I can give you the exact steps and sample code.

Observation history

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