Prompt
How do I find emails that failed to send?
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Sep 23, 2026
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To find emails that failed to send, the exact steps depend on which email app/service you’re using. Here are the most common places to check:
Gmail
- Open Sent and look for messages without a Delivered confirmation.
- Check Drafts for messages that never left.
- Look at the Outbox in the Gmail mobile app if you were offline.
- Search for error-related terms like:
failed,bounce,undelivered,mail delivery subsystem.
Outlook / Microsoft 365
- Go to Sent Items and Outbox.
- Check for Non-Delivery Reports (NDRs) or bounce-back emails from
postmaster. - In Outlook desktop, also check whether the message is still stuck in Outbox if the app was closed before sending.
Apple Mail
- Check the Outbox mailbox.
- Look for bounced messages or delivery failure notices.
- If using IMAP, verify the message is in Sent and that no error appeared after sending.
General ways to identify failed emails
- Bounce-back email from the recipient’s mail server
- Message remaining in Outbox
- A status/error message such as:
- “Message could not be sent”
- “Delivery failed”
- “Recipient address rejected”
- “Server unavailable”
If you mean checking on a mail server or in logs
You may need to look in:
- SMTP server logs
- Mail queue
- Message tracking logs
- Bounce reports / NDR reports
If you tell me which email service or app you’re using, I can give you exact steps.