Prompt

How do I find failed email requests?

Technology / Api platforms1 observationLast seen Sep 23, 2026

Latest observation

Sep 23, 2026OpenAI APIWeb search: off

It depends on what system you’re using, but in most email platforms you can find failed email requests by checking one of these places:

1. Email logs / delivery logs

Look for:

  • Failed
  • Bounced
  • Rejected
  • Deferred
  • Spam blocked
  • Invalid recipient

2. Admin console / dashboard

If you’re using a provider like:

  • Microsoft 365 / Exchange
  • Google Workspace / Gmail
  • SendGrid
  • Mailgun
  • Amazon SES
  • Postfix / Sendmail

there’s usually a message trace, activity log, or transaction log showing delivery attempts and errors.

3. Bounce notifications

Failed sends often generate:

  • NDRs / bounce-back emails
  • Delivery status notifications
  • SMTP error codes like 550, 554, 421, etc.

4. Application logs

If your app sends email via SMTP or an API, check:

  • your app logs
  • web server logs
  • mail provider API logs
  • error stack traces

5. Search by status or error code

If you have a list of email requests in a database, filter for:

  • status = failed
  • status = bounced
  • error IS NOT NULL
  • attempt_count > 0 AND delivered_at IS NULL

If you want, I can give you the exact steps for a specific service (like Microsoft 365, Gmail, SendGrid, SES, or a database/app log).

Observation history

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