Prompt
How do I find failed email requests?
Latest observation
Sep 23, 2026
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It depends on what system you’re using, but in most email platforms you can find failed email requests by checking one of these places:
1. Email logs / delivery logs
Look for:
- Failed
- Bounced
- Rejected
- Deferred
- Spam blocked
- Invalid recipient
2. Admin console / dashboard
If you’re using a provider like:
- Microsoft 365 / Exchange
- Google Workspace / Gmail
- SendGrid
- Mailgun
- Amazon SES
- Postfix / Sendmail
there’s usually a message trace, activity log, or transaction log showing delivery attempts and errors.
3. Bounce notifications
Failed sends often generate:
- NDRs / bounce-back emails
- Delivery status notifications
- SMTP error codes like
550,554,421, etc.
4. Application logs
If your app sends email via SMTP or an API, check:
- your app logs
- web server logs
- mail provider API logs
- error stack traces
5. Search by status or error code
If you have a list of email requests in a database, filter for:
status = failedstatus = bouncederror IS NOT NULLattempt_count > 0 AND delivered_at IS NULL
If you want, I can give you the exact steps for a specific service (like Microsoft 365, Gmail, SendGrid, SES, or a database/app log).