Prompt

How do I map SSO users to tenants and roles?

Technology / Identity & Access1 observationLast seen Oct 6, 2026

Latest observation

Oct 6, 2026OpenAI APIWeb search: off

To map SSO users to tenants and roles, you typically need to do two things:

  1. Identify the user uniquely from the SSO assertion/token
  2. Translate claims/groups/attributes into your app’s tenant and role model

Common approach

1) Use a stable user identifier

From your IdP (Okta, Azure AD, Auth0, etc.), use a unique claim such as:

  • sub
  • oid (Azure AD)
  • email only if you trust it to be immutable
  • nameid / SAML NameID

Store that as the SSO identity link to your internal user record.


2) Map SSO attributes to tenant membership

You usually get tenant info from one of these:

  • Group membership
    Example: groups = ["tenant-a-admins", "tenant-b-viewers"]
  • Custom claims Example: tenant_id = "tenant-a"
  • Email domain rules Example: @acme.com → tenant acme
  • IdP app assignment Different SSO app per tenant

Best practice is to avoid relying on email domain alone if you can.


3) Map claims/groups to roles

Create a mapping table in your app, for example:

SSO Group/ClaimTenantApp Role
tenant-a-adminstenant-aadmin
tenant-a-readerstenant-aviewer
tenant-b-editorstenant-beditor

Then on login:

  • Read the SSO claims
  • Find matching tenant(s)
  • Assign the corresponding role(s)
  • If no match, deny access or create a default limited role

Recommended data model

A simple model:

  • users
    • id
    • sso_subject
    • email
  • tenants
    • id
    • name
  • roles
    • id
    • name
  • user_tenant_roles
    • user_id
    • tenant_id
    • role_id

This lets one user belong to multiple tenants with different roles.


Example logic

If using group claims

  1. User logs in via SSO
  2. App receives token with:
    {
      "sub": "abc123",
      "email": "jane@company.com",
      "groups": ["tenant-a-admins", "tenant-b-viewers"]
    }
    
  3. App checks group-to-tenant-role mapping:
    • tenant-a-admins → tenant A / admin
    • tenant-b-viewers → tenant B / viewer
  4. App creates/updates user access records

Important best practices

  • Do mapping server-side, not in the client
  • Don’t trust raw claims blindly unless they come from your verified IdP
  • Normalize roles to your internal role names
  • Support multiple tenant memberships
  • Have a fallback policy for unmapped users
  • Audit changes to mappings and assignments

If you want a more secure/scalable setup

Use one of these patterns:

  • Centralized mapping table in your app
  • SCIM provisioning to sync users/groups from IdP
  • Just-in-time provisioning on first login
  • Role-based access via IdP groups with your app translating groups → internal permissions

If you want, I can also show:

  1. a SAML example,
  2. an OIDC/JWT example, or
  3. a database schema + login flow for tenant/role mapping.

Observation history

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