Prompt

How do I route different webhook event types to different services?

Technology / API Platforms1 observationLast seen Oct 5, 2026

Latest observation

Oct 5, 2026OpenAI APIWeb search: off

To route different webhook event types to different services, you typically put a small webhook gateway/router in front of your services.

Common patterns

1) Single ingress endpoint + event dispatcher

  1. Receive all webhooks at one endpoint, e.g. POST /webhooks/provider
  2. Verify signature/authentication
  3. Read the event type from the payload or headers
  4. Forward or publish the event to the right internal service

Example routing logic:

  • user.created → User Service
  • invoice.paid → Billing Service
  • repo.push → DevOps Service

This can be implemented as:

  • an API gateway/reverse proxy with routing rules
  • a custom webhook handler
  • a message broker + consumer subscriptions
  • a serverless function acting as a router

2) Event bus / pub-sub

Instead of directly calling services:

  1. Webhook receiver normalizes and validates the event
  2. It publishes to an event bus/topic
  3. Services subscribe only to the event types they care about

Examples:

  • Kafka topics
  • RabbitMQ routing keys
  • SNS + SQS
  • Google Pub/Sub
  • Azure Service Bus

This is usually the most scalable and decoupled option.

3) Separate webhook endpoints per service

If the provider allows it, configure different webhook URLs:

  • /webhooks/billing
  • /webhooks/users
  • /webhooks/devops

This is simpler, but only works if:

  • the provider supports multiple webhook endpoints, or
  • you can register separate subscriptions for each event type

Recommended approach

If you expect multiple services and event types, use:

Webhook receiver → event bus → service-specific consumers

This gives you:

  • loose coupling
  • retries and durability
  • independent scaling
  • easier adding/removing consumers

Important considerations

  • Verify signatures before routing
  • Make routing idempotent to handle retries/duplicates
  • Return 2xx quickly to the webhook provider
  • Store raw payloads for debugging/auditing
  • Use DLQs or retry queues for failed deliveries
  • Version event schemas if multiple services consume them

Simple example

Webhook Provider
      |
      v
Webhook Receiver
      |
      +--> publish "user.created" --> User Service
      +--> publish "payment.succeeded" --> Billing Service
      +--> publish "ticket.opened" --> Support Service

If you want, I can show you:

  1. a Node.js/Express example,
  2. a Python/FastAPI example, or
  3. an architecture using Kafka/RabbitMQ/SQS.

Observation history

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