Prompt
How do I send delivery status texts automatically?
Latest observation
Oct 14, 2026
OpenAI APIWeb search: off
To send delivery status texts automatically, you usually need an SMS automation setup tied to your delivery system.
Common ways to do it
-
Use an SMS API
- Connect your app, website, or delivery software to a service like Twilio, Vonage, or MessageBird.
- Your system sends texts automatically when an order changes status.
-
Use delivery software with built-in notifications
- Many delivery platforms let you enable automatic SMS updates for events like:
- Order received
- Driver assigned
- Out for delivery
- Delivered
- Delayed
- Many delivery platforms let you enable automatic SMS updates for events like:
-
Use workflow automation tools
- Tools like Zapier, Make, or n8n can trigger texts from events in your order system or spreadsheet.
Typical setup
- Customer places order
- System detects a status change
- Automation sends an SMS like:
- “Your order #1234 is out for delivery.”
- “Your package has been delivered.”
What you need
- Customer phone numbers with consent
- A trigger source for status updates
- An SMS sending service
- Message templates
Important
Make sure you comply with SMS rules in your region:
- Get opt-in consent
- Include business identification if required
- Support STOP/unsubscribe commands
- Avoid overly frequent messages
If you want, I can help you set this up for:
- a website
- Shopify/WooCommerce
- a custom app
- a delivery driver system