Prompt
I’m building a dashboard for our marketing team that shows how often our brand appears in ChatGPT, Perplexity, Gemini, and Google AI overviews. I need topic-level trends, citation data, and competitor comparison. What features should I prioritize?
Latest observation
For a dashboard like this, I’d prioritize features in this order:
1) Core visibility metrics by platform
Start with the simplest, most actionable view:
- Brand mention rate by platform
- Topic-level mention rate
- Share of voice vs competitors
- Trend over time by week/month
- Platform breakdown for ChatGPT, Perplexity, Gemini, and Google AI Overviews
Why this first: marketing teams usually need to know “Are we being surfaced, where, and in what topics?” before anything else.
2) Topic-level analytics
This is the most useful layer for strategy.
- Topic clusters or categories
- Mention frequency per topic
- Sentiment or framing around brand mentions
- Topic gaps where competitors appear but you don’t
- Emerging topics where visibility is rising/falling
Useful views:
- Topic heatmap
- Topic trend lines
- Top prompts/questions per topic
3) Citation and source analysis
Since citations matter a lot in AI search and answer engines:
- Citation rate: how often your brand is cited
- Citation source type: your site, third-party articles, reviews, forums, docs, etc.
- Citation position: whether you’re primary, secondary, or buried
- Citation freshness: how recent the cited sources are
- Citation overlap with competitors
This helps you understand not just whether you appear, but why.
4) Competitor comparison
Make it easy to compare against a shortlist of competitors:
- Brand vs competitor share of voice
- Topic-by-topic comparison
- Citation share
- Platform-specific comparison
- Prompt-level comparison for key queries
Best views:
- Side-by-side competitor table
- Radar chart by topic
- Rank distribution per platform
5) Query/prompt intelligence
You’ll want to see the actual questions driving visibility:
- Top prompts where your brand appears
- Prompts where competitors appear but you don’t
- Prompt intent classification: informational, transactional, comparison, etc.
- Prompt performance by platform
This is where the dashboard becomes a planning tool rather than just reporting.
6) Alerting and anomaly detection
Very useful for ongoing monitoring:
- Spike/drop alerts in mentions or citations
- Competitor surges
- New topic emergence
- New citation sources
- Loss of visibility on key prompts
7) Filters and segmentation
To make the dashboard usable:
- Platform
- Topic
- Competitor
- Region/language
- Date range
- Prompt intent
- Source type
8) Benchmarking and goals
Add simple benchmarks so the team knows what “good” looks like:
- Target mention share
- Target citation share
- KPI thresholds by topic
- Historical baseline comparisons
Recommended dashboard layout
If you want a clean structure, I’d use:
Executive summary
- Overall visibility
- Share of voice
- Citation share
- Biggest gain/loss topics
- Competitor movement
Topic trends
- Topic heatmap
- Topic trend lines
- Prompt examples
Citation intelligence
- Citation sources
- Source quality/freshness
- Citation distribution
Competitor analysis
- Side-by-side comparison
- Topic and platform ranking
- Gap analysis
Alerts and opportunities
- Visibility changes
- New opportunities
- Missing coverage
If you need to prioritize ruthlessly
If you can only ship a few features first, build these:
- Brand mention/share of voice by platform
- Topic-level trend tracking
- Competitor comparison
- Citation tracking
- Prompt-level drilldown
That combination gives marketing teams the most strategic value quickly.
If you want, I can also turn this into:
- a MVP feature list
- a dashboard wireframe
- or a data model / metrics spec for the engineering team.