Prompt
I'm building an app that needs deliverability I can trust
Latest observation
If deliverability matters, you should optimize for a reliable email service/provider and proper authentication, not just “sending email.”
Here’s the practical checklist:
1) Use a reputable sending service
Pick a provider with strong infrastructure and good reputation, such as:
- Amazon SES
- Postmark
- SendGrid
- Mailgun
- SparkPost
For transactional email (password resets, receipts, alerts), Postmark and SES are often strong choices.
2) Authenticate your domain
Set up:
- SPF
- DKIM
- DMARC
This is essential for inbox placement and trust.
3) Send from a real domain
Avoid generic/free sender domains. Use:
no-reply@yourdomain.comsupport@yourdomain.com
4) Separate transactional and marketing traffic
Use different:
- subdomains
- IP pools
- sender identities
This protects critical email from reputation damage.
5) Keep list hygiene strong
If you’re sending to users:
- remove hard bounces
- suppress repeat soft bounces
- honor unsubscribes quickly
- avoid purchased lists
6) Monitor reputation and delivery
Track:
- bounce rate
- complaint rate
- inbox placement
- spam folder placement
- open/click trends
7) Warm up gradually
If you’re sending from a new domain/IP:
- start with low volume
- increase slowly
- send to engaged users first
8) Make content trustworthy
Avoid spammy patterns:
- misleading subject lines
- URL shorteners
- excessive images
- too many links
- weird HTML or attachments
9) Handle bounces and complaints automatically
Your app should ingest provider webhooks and:
- mark invalid addresses
- stop sending to complainers
- retry transient failures carefully
10) Test before you rely on it
Use:
- seed accounts at major inbox providers
- tools like mail-tester
- provider deliverability dashboards
If you want, I can help you choose the best provider for your use case and give you a setup checklist for SPF/DKIM/DMARC.