Prompt

I'm trying to collect keypad input and detect speech in calls. Which voice API supports that?

Technology / API Platforms1 observationLast seen Oct 14, 2026

Latest observation

Oct 14, 2026OpenAI APIWeb search: off

You’re looking for DTMF/keypad input plus speech detection in calls. The API you want depends on whether you need:

  1. Keypad input (DTMF)
  2. Speech recognition / speech-to-text
  3. In-call speech detection like “is the caller speaking right now?”

A few common voice APIs that support these:

1) Twilio Voice API

  • DTMF/keypad input: Yes
  • Speech detection / speech gather: Yes, via speech recognition on <Gather> and also call media streams for more advanced processing
  • Good if you’re building IVRs and need both keypad and speech

2) Vonage Voice API

  • DTMF: Yes
  • Speech recognition: Yes, depending on the workflow and integrations
  • Good for programmable voice apps and call control

3) Plivo Voice API

  • DTMF: Yes
  • Speech input: Yes
  • Good for IVR-style call flows

4) Google Cloud Speech / AWS Transcribe with telephony provider

  • These are speech APIs, not call-control APIs.
  • You’d pair them with a voice provider like Twilio for keypad/call handling and stream audio to the speech service for detection/transcription.

If you mean “detect whether someone is speaking during a live call”

That’s usually done with:

  • Media streaming from the voice provider
  • An external speech/voice activity detection service or your own VAD model

Short answer

If you want a single voice API that supports both keypad input and speech-based interaction, Twilio Voice API is often the easiest choice.

If you want, I can also recommend the best option based on your exact use case:

  • IVR menu
  • call center automation
  • voicemail detection
  • live speech transcription

Observation history

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