I’m unhappy with Clearout on role-based email detection

Got it — if Clearout isn’t catching role-based addresses the way you want, there are a few ways to handle it depending on what you need.

First, a couple quick clarifying questions

1. What counts as “role-based” for you?
   Examples: info@, sales@, support@, billing@, admin@, hello@, contact@, etc.

2. What’s the problem you’re seeing?

   • It’s missing role-based emails that should be flagged
   • It’s flagging personal emails incorrectly
   • It’s too aggressive, blocking legitimate addresses
   • You want custom rules beyond Clearout’s built-in list

3. Where are you using Clearout?

   • API
   • CSV upload
   • CRM integration
   • browser/plugin/workflow tool

Common fixes/workarounds

• Add your own role-based list: If Clearout allows custom suppression/rules in your workflow, maintain a separate list of addresses/prefixes you consider role-based.
• Post-process results: Run Clearout for validation, then apply your own role-based detection logic on top.
• Hybrid approach: Use Clearout for deliverability and a separate rule engine for role-based classification.
• Escalate to support: If you have examples of missed detections, Clearout support can confirm whether it’s expected behavior or a classification gap.

If you want, I can help you with either of these:

• Build a better role-based detection list/rule set
• Design a fallback check to run after Clearout
• Draft a support message to Clearout with examples
• Compare Clearout with alternatives if you’re considering switching

If you paste a few examples of addresses Clearout handled incorrectly, I can help you tighten the detection rules.