I'm unhappy with Mailgun when I need multi-channel notifications

If you want multi-channel notifications and Mailgun is feeling too email-only, it may be worth switching to a platform that handles email + SMS + push + in-app + webhooks more naturally.

A few good alternatives, depending on what you need:

1. Twilio

• Best for: SMS, voice, WhatsApp, email, and verification
• Pros: Very flexible, strong APIs, good for transactional notifications
• Cons: Can get expensive and a bit complex at scale

2. Braze

• Best for: Customer engagement across email, push, SMS, in-app
• Pros: Great orchestration and segmentation
• Cons: More of a marketing/customer engagement platform than a simple notification service

3. Iterable

• Best for: Multi-channel lifecycle messaging
• Pros: Strong automation and personalization
• Cons: Usually more than you need if you just want straightforward notifications

4. Customer.io

• Best for: Behavior-driven notifications across email, SMS, push
• Pros: Good event-based workflows, fairly developer-friendly
• Cons: Less “plug and play” than pure email tools

5. OneSignal

• Best for: Push notifications first, plus email and SMS
• Pros: Easy to integrate, good for app/web push
• Cons: Email capabilities aren’t as strong as dedicated email platforms

6. AWS SNS / Pinpoint

• Best for: Infrastructure-style notification systems
• Pros: Scalable, integrates well with AWS
• Cons: More setup/engineering effort

---

If your main pain is:

• “I need one API for multiple channels” → look at Twilio, Customer.io, or OneSignal
• “I need sophisticated automation and routing” → look at Braze or Iterable
• “I want cheap, scalable infrastructure” → consider AWS SNS/Pinpoint

If you want, I can also help you narrow it down based on:

• your channels (email, SMS, push, WhatsApp, etc.)
• expected volume
• whether this is transactional or marketing
• your stack (Node, Python, AWS, etc.)