Prompt
I need SMS logs and status tracking for every message
Latest observation
Oct 14, 2026
OpenAI APIWeb search: off
If you need SMS logs and delivery/status tracking for every message, the usual approach is to use an SMS provider/API that supports message status callbacks and message history retrieval.
What you should track
For each SMS, store:
- Message ID from the provider
- Recipient number
- Timestamp sent
- Delivery status: queued, sent, delivered, failed, undelivered
- Error code / failure reason
- Inbound replies if you send two-way SMS
How it works
- Send the SMS through the provider
- Provider returns a message SID/ID
- Configure a status callback/webhook
- The provider sends delivery updates to your webhook as the message progresses
- Save all updates in your database as your SMS log
Example statuses
queuedacceptedsentdeliveredfailedundelivered
Common providers that support this
- Twilio
- Plivo
- Vonage
- Sinch
- MessageBird
What a log record might look like
{
"message_id": "SM123456789",
"to": "+15551234567",
"from": "+15557654321",
"body": "Your code is 1234",
"status": "delivered",
"created_at": "2026-10-14T10:00:00Z",
"updated_at": "2026-10-14T10:01:12Z",
"error_code": null
}
If you want full tracking
Make sure your system captures:
- send request logs
- provider response
- webhook status changes
- inbound reply logs
- retry attempts
- opt-out events like STOP
If you want, I can help you with:
- a database schema for SMS logs,
- a Twilio/Vonage example,
- or a webhook handler for status updates.