I need to collect signatures from customers online. What should I use?

If you need customers to sign documents online, the best choice is usually an e-signature platform rather than generic form software.

Good options

• DocuSign – very widely used, strong legal/compliance features
• Adobe Acrobat Sign – good if you already use Adobe tools
• Dropbox Sign (HelloSign) – simple and easy to use
• PandaDoc – good if you also want proposals/contracts and approvals
• Zoho Sign – solid lower-cost option for small businesses
• SignRequest – lightweight and affordable

How to choose

Pick based on:

• Legal/compliance needs: e-signature legality, audit trails, identity verification
• Ease of use: simple signing flow for customers
• Workflow: reminders, templates, multi-signer routing
• Integrations: CRM, document storage, payments, etc.
• Budget: per-user pricing can vary a lot

Important note

If you mean a simple consent checkbox on a website, that’s different from a legally binding signature. For contracts, waivers, or approvals, use a proper e-signature tool.

My quick recommendation

• Small business / easiest start: Dropbox Sign or Zoho Sign
• Most established enterprise choice: DocuSign
• If you need contracts + quotes + signatures: PandaDoc

If you want, I can recommend the best tool based on your exact use case, like contracts, waivers, NDAs, or customer onboarding.